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How do we measure whether our well-being work is making a difference?

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Last updated 11 November 2026

We need a business case or budgetFor Champions, Leaders
In short

Pick a few figures you already collect, record them before you start and compare them after three to six months. Measure what changed for staff, not how many attended.

Most of the figures you need are already in your systems. The work is in choosing a few, recording them before you start and looking at them again later.

What to do

  1. Decide what you expect to change For example, fewer resignations in the first year, or more staff raising workload concerns early.
  2. Pick three to five figures you already collect Medical leave days, resignations in the first year, overtime hours, incident reports, EAP usage, requests for work adjustments and complaints.
  3. Record them before you start Without a starting point, you cannot show a change.
  4. Ask staff the same few questions before and after Does their supervisor treat them with respect? Do rewards feel fair? Do they feel able to speak up?
  5. Compare Try one change in one team for three to six months and compare it with a team that has not changed anything.
  6. Report what changed for staff Fewer escalations, people staying longer or staff reporting that their supervisors treat them with more respect.

Watch out for

  • Attendance numbers show how many people came. They do not show whether anything changed.
  • A rise in EAP use or in concerns raised is not always bad news. It can mean more staff feel able to ask for help.
  • Other things change at the same time, such as a restructure or a new manager. Be careful about claiming all the credit.
  • Do not report figures for groups small enough to identify anyone.

Good to know

Two free tools can give you a starting point and a later comparison. iWorkHealth shows which parts of work are causing stress for employees. PRISM shows whether your organisation has the systems to manage those risks.

Discover more

ToolPRISMOpen on Wayfinder →

Kaleidoscope Labs manages the Network and provides some of these courses and workshops for a fee.

Read more

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See all questions. This is general guidance, not legal or clinical advice. Can’t find your answer? Email hello@wellbeingchampions.sg.