Capability

Build the competence to respond effectively to well-being needs.

The Capability pillar equips individuals at every role level with the training, credentialing, and practice infrastructure to act safely, appropriately, and sustainably. It is the foundation on which everything else in the WCN rests.

Lever

Action Planning Workshops

Structured working sessions drawing on iWorkHealth, Employee Engagement Surveys (EES), iOwnWSH, PRISM, and the Competing Values Framework (CVF) and Organisational Culture Assessment Instrument (OCAI) to translate assessment findings into a prioritised, structured action plan your organisation can act on.

Programmes

Certified Well-being First Responder Programme (CWFR)

The WFR Programme gives employees a nationally recognised credential in workplace peer support. The programme begins with a shared Foundation for all participants, then branches into distinct role-based tracks for Peer Supporters, Champions, and Leaders. Each track builds the specific capabilities each role requires, calibrated to their function, boundaries, and risk exposure.

Certified Well-being Champion Programme (CWC)

Currently in development, the CWC is a structured certification for Champions ready to move from individual competence to organisational governance capability. It comprises three levels: Certified Associate (CA), Certified Professional (CP), and Certified Strategist (CS), each delivered as a self-contained block.