Employees may experience anxiety, grief, or the effects of trauma at different points in their lives. These experiences are not always visible, and they may not be related to work itself. Yet they can still affect focus, energy, and emotional regulation in the workplace.
Workplaces are not expected to provide therapy. However, how colleagues and leaders respond can significantly influence whether employees feel supported or isolated.
Understanding These Experiences at Work
- Anxiety may show up as persistent worry, restlessness, or difficulty concentrating.
- Grief can arise from loss of a loved one, health changes, or major life transitions, often affecting energy and motivation.
- Trauma-related stress may appear as heightened sensitivity, withdrawal, or strong reactions to certain situations.
These responses are human and do not reflect a lack of capability or commitment.
What a Gentle Workplace Response Looks Like
A supportive response does not involve asking for details or explanations. Instead, it focuses on:
- Acknowledging that someone may be having a difficult time
- Offering flexibility where possible
- Checking in without pressure to disclose
- Keeping conversations respectful and private
Small, thoughtful adjustments often make a meaningful difference.
The Importance of Not Rushing to Fix
When someone is experiencing anxiety, grief, or trauma-related stress, quick solutions may feel invalidating. Listening calmly and allowing space helps individuals feel seen and respected.
Psychological First Aid emphasises presence, empathy, and appropriate support rather than problem-solving.
Creating a Safe Environment
Clear communication, consistent expectations, and visible support resources help employees feel safer during difficult periods. When workplaces respond gently and consistently, employees are more likely to stay engaged and seek support early.
